Accessibility statement

Scope

This statement covers the public eleva.care website (including booking and legal information pages), operated by BÚZIOS E TARTARUGAS - LDA.

Commitment

Eleva aims for members, experts, and visitors to use the platform with screen readers, keyboard-only navigation, sufficient contrast, and resizable text. We build with accessible components (React Aria), support light/dark/system theme, and respect reduced-motion preferences where the browser exposes them.

Conformance status

We are aligning the site with Web Content Accessibility Guidelines (WCAG) 2.2, level AA as our technical reference. Some areas may not yet fully meet that level while we complete audits and fixes.

Portuguese Decree-Law 82/2022 (European Accessibility Act) sets specific duties for certain service providers. Eleva tracks the rules that apply to its size and activity and will update this statement when the legal framework requires it.

What is available today

• Primary navigation and forms usable by keyboard, with visible focus states.
• Alternative text on essential brand and interface graphics.
• Language choice (Portuguese, English, and Spanish) and theme (light, dark, or system).
• Marketing videos with captions when our editorial team supplies them.

Third-party content

Some flows (Stripe checkout, Daily video rooms, future Beehiiv forms) are provided by third parties. Their accessibility also depends on those vendors; tell us about barriers so we can assess workarounds or design changes.

Feedback and contact

If you hit an accessibility barrier, email support@eleva.care with the page URL, device/browser, and a short description. We respond with appropriate priority and, when we can, suggest an alternative way to complete the task (for example assisted booking by email).

Review

This statement was last reviewed on 21 October 2026. The next review date will be posted here after our next formal assessment.