Prices and fees
How to set your prices, what Eleva keeps, and how promo codes affect your share.
You set your prices. The price you set is the final price members see and pay, in euros, with no extra charges after they confirm.
Where you set prices
- Service price: in the service's Basics tab.
- Price for one way to meet: a delivery mode can have its own Price override (€), for example for in-person sessions.
- Private links: a private link can carry its own price.
A price of 0 makes a free session, for example a short first call. Free sessions don't need payouts set up.
What Eleva keeps
Eleva keeps a service fee of 15% of the booking price, VAT included where due. There are no other deductions: Eleva pays the payment processing fees out of its fee.
| Booking price | Eleva's fee (15%) | You receive |
|---|---|---|
| €100 | €15 | €85 |
Top Expert plan
Top Expert is an optional paid plan at €29 a month. Your fee is 8% instead of 15%, and your profile appears first when members sort by "Top Expert first", which is labelled as a paid plan. You can cancel at any time; the 15% fee applies again from the end of the paid month.
Bookings through a clinic
There is no per-booking fee on bookings made through a clinic on Eleva. The clinic pays a subscription instead.
Promo codes
Eleva promo codes are paid for by Eleva and never reduce what you receive. Your share is always calculated on your list price. For example, for a €100 service with a €20 code, the member pays €80 and you receive €85.
Refunds
When a member cancels, your share follows the refund under the service's cancellation policy. See what you receive
Setting a fair price
- Think about the whole time a session takes, including preparation and notes.
- Offer different services for different needs, such as a longer first consultation and shorter follow-ups.
- Present prices honestly: don't call a service free, discounted or on promotion in a misleading way.