Set up your practice
The setup steps, what each one asks for, and how we verify your licence.
Setup is a few short steps, one goal per step. You can stop and come back later: Eleva keeps what you have saved.
Open your practice
- Sign in to Eleva with your email or Google.
- Open the menu under your photo or initials and choose Offer sessions on Eleva.
- Choose Expert and give your practice a name. Setup opens next.
The setup steps
Your details
Add your Tax number (NIF), which appears on your invoices. You can add it later. Then choose how you meet members: Online, In person or Phone. If you leave it empty, Eleva uses online.
Where you practise
- Choose the country where your practice is based and every country where your licence lets you see members.
- Add the languages you use with members.
- Add your licence: your Professional body (your Ordem), your Licence number, exactly as it appears on the Ordem's register, and your ERS registration number, from your certificate of registration with the Entidade Reguladora da Saúde.
Worldwide remote is for non-clinical work only, such as coaching or mentoring.
Payouts
Choose Start Payments setup to tell Stripe, our payments partner, where to send your earnings. It all happens on this page. If you choose I'll finish this later, you can do it from Finance. You need it before you publish a paid service.
Invoicing
You issue the invoice for each session with your own certified invoicing software. Choose Manual invoicing, tick I understand and accept this invoicing obligation and choose Acknowledge manual invoicing.
Finish setup
Check what happens next and choose Finish and send for verification.
Licence verification
Eleva lists regulated health professionals only. When you finish setup, we:
- Look up your licence number on your Ordem's public register.
- Confirm your ERS registration.
- Email you when we're done.
Meanwhile, you can create services, set your hours, connect your calendars and finish your profile. Members can find and book you once your licence is verified.
Portuguese rules require every health professional's profile to show their licence number, the professional body that issued it and their ERS registration number. We check all three before your profile goes public.
Professional bodies you can choose
- Ordem dos Médicos
- Ordem dos Psicólogos Portugueses
- Ordem dos Nutricionistas
- Ordem dos Fisioterapeutas
- Ordem dos Enfermeiros
- Ordem dos Médicos Dentistas
- Ordem dos Farmacêuticos
If we need a change
You'll see a note from our team on the Licence verification page. Update your details and choose Send again.
Once your licence is verified, its details are locked. To change them, or to tell us about any change to your registration, write to support@eleva.care straight away.